HOW DO WE CHECK THE AUTHENTICITY
Our Quality & Security team consists of 25 people who check the watch authenticity before you receive it, if you have any questions or concerns, our customer service is always at your disposal.
HOW IT WORKS?
How we are committed to brand trust
We take the authenticity of our watches very seriously. We understand that purchasing a luxury watch is a significant investment and we want to ensure that our customers receive only the highest quality, authentic timepieces. That’s why we have a rigorous process in place to check the authenticity of every watch we sell. Our team of experts thoroughly inspects each watch for authenticity, checking for signs of counterfeit such as variations in weight, engravings, and serial numbers. We also verify the authenticity of the watch through its original papers, documents, and serial numbers. Additionally, we only purchase watches directly from authorized dealers and manufacturers, ensuring that they are not counterfeit or stolen. We are committed to providing our customers with the best possible service, and we will always go above and beyond to ensure that every watch we sell is authentic. With us, you can rest assured that you are purchasing an authentic, high-quality timepiece that will last for years to come.
Learn to do it yourself
To identify a fake, look for unfinished edges, improper polish, scratches, and even wrong markings/engravings. Also, check if the watch’s clasp/buckle works fine, if the screw down crown works, and whether the watch needles can be guided by the screw that adjusts the time. Look for any other errors such as misspelled words and even wrong stamps. It is also important to check if the markings are clear, properly engraved, and are not fading out, which will only happen if it’s a fake watch. Also, the color of the fake watch can be visibly different due to the usage of low-quality material, so check that before you make a purchase.